Service Requests & Support

How to create a service request

Steps to create a new request and how to make it clear from the start.

What happens after I submit a request?

Your request journey from submission to closure, and what each status means.

Why is my request awaiting customer?

What this status means and how to get your request moving again.

How to communicate with support inside a request

The best way to communicate with the team and get a faster resolution.