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FAQHow do I read the price?
What an order price is made of, when it is fixed, and what does and does not change it.
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Service GuideHow do I pay and upload the proof?
The methods available for your currency, the beneficiary details, and uploading the proof within the 24-hour window.
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FAQWhy did the payment timer stop?
A proof under review means the next move is the team's, not yours.
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FAQWhat does my order status mean?
A guide to the order and payment statuses as they appear in your account.
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FAQI paid but the order was cancelled — what now?
Do not pay again: send the order number and the transfer reference so we can match the money.
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Service GuideHow do I cancel and follow a refund?
Cancelling before payment from the order page, and requesting a refund after it — with a status, amount and reference.
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FAQWhat is the difference between the Start plan and the KWSM plan?
Karcsham Fi limits and KWSM limits are independent; each plan grants something different.
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FAQHow does my plan renew?
The renewal method, date and next amount in your account; no automatic charge.
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Support DocHow do I grant Starlink access and protect my data?
Invite a billing user first; a password is the exception and is deleted when the order completes.